Introduction:
We review your personal data to ensure compliance with the GDPR (The General Data Protection Regulation) requirements effective since 2018.
How GDPR Protects You:
- Enhanced protection for your personal data.
- Increased control and easy access to your information.
- Option to choose preferred contact methods (e.g., email or phone).
- Ability to change preferences and update choices at any time.
Legal Basis for Data Use:
The new law permits us to use your personal data only under the following circumstances:
- Your consent
- To fulfill a contract
- Legal duty
- Legitimate interest
Collected Information:
We gather information to improve our services, including:
- Registration details
- Date of birth and gender
- Business information
- Customer service info
- Details provided during spa treatments, membership applications, or guest forms
How We Use Your Information:
- Provide products and services
- Create and manage booking profiles
- Verify identity
- Communicate and address queries
- Deliver services and track preferences
- Conduct statistical analysis to enhance the website
Sharing Information:
We share personal information with:
- Third parties assisting in service delivery
- Sister wedding venues and catering providers
- Business partners, marketing agencies, and website hosts
- Third parties approved by you
Marketing:
We may send information about The Tawny Hotel. You can opt out at any time.
Cookies:
Cookies are used to enhance website functionality. You can adjust your browser settings to refuse cookies.
Accessing and Amending Data:
You have the right to access and amend your data. Email us at info@clargeshospitality.co.uk for requests.
Retention of Information:
Data is retained as long as necessary for its purpose, legal obligations, or in accordance with applicable laws.
Links to Other Websites:
Our Privacy Policy applies only to data collected by us. We are not responsible for the privacy policies of external sites linked to our website.
Changes to Our Privacy Policy:
This policy is regularly reviewed, and updates are posted on our website. Last updated in September 2023.